Menu

Get Started

eCommerce

Universal Ecommerce for orders + bookings + fulfillment

Manage Orders, Payments & Fulfillment — Without Losing Money or Customers.

Thulo eCommerce is the transaction & fulfillment layer inside Thulo. Track new orders/bookings, paid %, on-time fulfillment, cancellations/refunds, and stock/capacity risk from one dashboard—built for retail, services, appointments, tickets, hotels, and tours.

Start with Thulo eCommerce See the Dashboard
✅ Orders & bookings 💳 Payment health 🚚 Fulfillment pipeline 📦 Inventory / capacity risk

Why businesses lose money in online selling

Problems usually happen after checkout: payment issues, delayed fulfillment, stock/capacity risks, cancellations, and refunds. Thulo eCommerce is built to detect these early and give quick actions.

Payment failures & unpaid orders

Monitor failed payments, COD pending, and unpaid value before it becomes loss.

Delayed fulfillment

Find at-risk orders/appointments early and protect on-time performance.

Stock / capacity risk

Prevent overselling or overbooking with a universal availability snapshot.

Universal eCommerce Dashboard

Designed for any industry where an online transaction becomes a fulfillment item—products, services, appointments, tickets, hotel rooms, tours, reservations, and subscriptions.

Orders/Bookings Timeline

New, confirmed, completed, cancelled—today + 7/30 trends.

Fulfillment Pipeline

Kanban-lite stages: New → Confirmed → In Progress → Ready → Completed.

Payment Health

Paid/unpaid, COD pending, failed payments, biggest unpaid orders.

Top Selling Items/Services

Revenue, quantity, and cancellation rate by item/package.

Delayed / At-risk Fulfillments

Orders likely to miss SLA or promised time.

Returns / Refunds Watch

Count/value and top reasons with pending thresholds.

Core features of Thulo eCommerce

Everything you need to run online transactions end-to-end: checkout, payments, orders/bookings, fulfillment workflows, inventory/capacity, refunds, and customer updates.

Online Store & Checkout

Fast checkout for products, services, bookings, tickets, and subscriptions.

Payment Integrations

Track paid/unpaid, COD pending, partial, failed, and refunded payments.

Order & Booking Management

Confirm, reschedule, cancel with reasons, and keep full status history.

Fulfillment Pipeline

New → Confirmed → In Progress → Ready/Dispatched → Completed.

Inventory Management

Stock on hand, reserved quantity, reorder levels, and low-stock alerts.

Capacity & Scheduling

Slots/resources for appointments, reservations, rooms, tours—avoid overbooking.

Returns & Refunds

Issue refund/partial refund, record reason, track pending and processed status.

Customer Notifications

Send order updates via SMS/Email templates for every status change.

At-risk & SLA Monitoring

See orders likely to miss deadlines and fix before cancellations happen.

Invoices & Tax

Create/print invoices and ensure tax info is present where required.

Roles & Permissions

Owner, Order Manager, Fulfillment Lead, Finance, Customer Support views.

Export & Daily Sheets

Export daily fulfillment sheets (CSV/PDF) for ops and branches.

How Thulo eCommerce integrates with other business functions

eCommerce is the transaction + fulfillment layer. It connects to operations (tasks), finance (payments/refunds), sales (follow-up), and support (issues/refunds)—without breaking universality.

Business Function What Thulo eCommerce Sends / Receives Why it matters
Website Receives checkout/booking starts; sends order confirmations and conversion outcomes. Find drop-offs and improve checkout completion.
Operations Creates fulfillment tasks (delivery/service), assigns staff/branch, tracks completion. Improve on-time delivery and reduce SLA breaches.
Customer Service Flags problematic orders, links complaints to orders, manages refunds/disputes. Reduce churn and protect trust.
Sales Triggers follow-up for abandoned/failed payment cases and high-intent customers. Recover lost revenue and upsell.
Reporting Outputs demand trends, top items/services, cancellation reasons, on-time performance. Make decisions with real data.
Administration / Finance Payment health, unpaid list, refunds, invoices/tax, reconciliation-ready view. Close the loop between sales and accounting.

Universal mapping rule

Every industry module outputs: Order + OrderItem (FulfillmentItem) + expected fulfillment time/slot. This single contract keeps the eCommerce dashboard universal across industries.

Choose a plan & get started

Start with the plan that fits your stage—then scale with more users and modules when you grow.

Entrepreneur

For small sellers starting online.

  • Store + checkout basics
  • Order management essentials
  • Basic payment tracking

Business Starter

For teams handling daily fulfillment.

  • Pipeline workflow + notifications
  • Inventory/capacity visibility
  • Refund handling + exports

Business Growth

For high-volume selling & control.

  • Advanced monitoring & alerts
  • Better reporting + performance tracking
  • Full ecosystem automation

Frequently asked questions

Quick answers for business owners evaluating Thulo eCommerce.

Thulo eCommerce is the transaction and fulfillment layer inside Thulo. It supports product orders, service orders, appointments, event tickets, hotel/tour bookings, reservations, and subscription purchases—anything that becomes a fulfillment item.
You can quickly see new orders/bookings, sales value, paid percentage, on-time fulfillment, pending to fulfill, cancellation/refund rate, average fulfillment time, and inventory/capacity risk—then take quick actions.
Yes. Payment Health shows paid/unpaid, COD pending, failed payments, and biggest unpaid orders—so your team can recover revenue quickly.
Yes. Fulfillment is universal: shipping, delivery, appointment, reservation, digital, or onsite service. This makes it work for retail, travel, hotels, services, events, and more.
It highlights at-risk fulfillments, monitors on-time %, and gives quick actions such as confirm/reschedule, assign fulfillment owners, send customer updates, adjust inventory/capacity, and process refunds with reasons.

Start selling online with control: payments, fulfillment, and performance.

Thulo eCommerce helps you confirm orders, reduce payment failures, prevent overbooking/overselling, and improve on-time fulfillment—so customers stay happy and revenue stays protected.

Start with Thulo Compare Plans
eCommerce Solutions in Nepal: Thulo provides ecommerce solutions for the businesses of any sizes and volume. Grow your ecommerce business using Thulo platform tools, strategies, and modules that helps you manage your business smoothly.