
Empowering Businesses in Nepal with All-in-One Solutions
Understanding the Essentials of eCommerce: Payment, Delivery, and Order Management
Creating an online store is not just about listing products — it’s about building a system that allows customers to buy easily, receive quickly, and feel confident while shopping.
For any small business in Nepal starting to sell online, three things matter most:
Payment – How customers pay
Delivery – How they receive the product
Order Management – How you process and track sales
Let’s break down each part and how Thulo helps you manage everything smoothly.
Your customer is ready to buy. If payment is confusing or unavailable, you lose the sale.
Fonepay QR – Scan-and-pay with almost every mobile banking app
ConnectIPS – Trusted NCHL-based direct online bank payment
eSewa
Khalti
IME Pay
Bank deposit
Cash on Delivery (COD)
Why Fonepay & ConnectIPS Matter:
These are the most widely used systems for digital transactions in Nepal. Supporting them means any mobile banking customer can pay you instantly.
Offer at least 2–3 digital payment options
Show logos of available methods on your checkout page
Send auto-confirmation after payment is received
Thulo Integration:
Thulo supports direct integration of:
Fonepay QR (scan to pay with bank apps)
ConnectIPS API (secure login and transfer system)
eSewa, Khalti, and IME Pay
You can also provide manual options for bank transfers and COD.
Once a customer places an order, fast and transparent delivery builds trust.
Self-delivery (your own delivery person)
Local riders or courier services
Integrated Delivery Partners via Thulo:
Pathao – Reliable home delivery in major cities
Nepal Can Move (NCM) – Fast intercity & local delivery with live shipping rates and tracking
Offer free delivery above a certain order amount
Mention delivery timeframes clearly (e.g., “within 2–3 days”)
Confirm contact details before dispatch
Use real-time tracking if available
Thulo Delivery Integration:
You can now:
Assign deliveries to Pathao or NCM directly from your dashboard
Show live shipping rates at checkout
Update customers automatically with order & delivery status
This creates a smoother experience and saves time.
Managing orders through social media or Viber quickly becomes messy as your business grows.
All orders shown in one place
Clear order status: New, Processing, Shipped, Delivered
Customer and payment info saved
Reports available for sales tracking and planning
Thulo Dashboard:
Manage all your orders in one clean interface:
Filter by status or date
Add internal notes
Generate invoices
Track fulfillment — even for multiple delivery providers
Imagine this workflow:
A customer visits your Thulo store and places an order
Chooses to pay via Fonepay QR or ConnectIPS
You receive payment instantly
You assign delivery to Pathao or NCM from your dashboard
Customer receives real-time updates
Order is delivered. The customer is happy. You’re paid.
That’s the power of a complete eCommerce cycle.
You don’t need to set everything up at once.
Start with:
1 payment method (e.g., Fonepay QR)
1 delivery partner (e.g., Pathao in Kathmandu)
A few core products
Then expand as you learn what your customers prefer.
With Thulo, your online store isn’t just a website.
It’s a complete business system to manage:
Payments
Deliveries
Orders
Customers
Reports
👉 Start now and simplify your business online: https://thulo.com.np/register
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