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Thulo Resources
Thulo Resources • Learn • Setup • Get Support

Everything to help you run and grow your business

Explore blogs, courses, guides, community support, and help tools. Use resources to learn faster, implement better, and get more value from Thulo.

Getting Started Website & eCommerce CRM & Sales Marketing Automation Accounting & Billing Support & Retention
Quick Help
Fast actions
🎫
Submit a Ticket
Get help for billing, setup, bugs, and usage.
🎓
Take a Course
Step-by-step training to grow sales & operations.
📘
Knowledge Base
How-tos, tutorials, and troubleshooting guides.
💬
Join Community
Viber + Forum discussions, tips & updates.
Recommended for new users:
Start with the “Getting Started” resources to launch your website, setup CRM, and begin lead follow-ups.
Featured Blog Courses Knowledge Base Help Center Community Support Proposed Resources

Featured resources

Start here to get quick wins: build your online presence, manage leads, and automate follow-ups.

BLOG
Blog • 6 min read
Getting Started with Online Selling
A practical guide to launch a website, list products/services, accept payments and fulfill orders.
COURSE
Course • 60–90 mins
SME Growth Blueprint
Learn the 9 business functions and how to implement Thulo step-by-step for growth.
KB
Knowledge Base • Setup
Lead Management Setup Guide
Configure lead sources, assign owners, create follow-up rules, and track pipelines.
Want help implementing these resources?

Book a free expert consultation and we’ll guide your setup, plan, and first 30 days checklist.

Blog posts

Practical articles written for Nepal SMEs: simple steps, real outcomes.

View all blogs
BLOG
Blog • 7 min read
Online Store vs Social Media Page
Which one makes you look trustworthy? When to invest in a store and how to start affordable.
BLOG
Blog • 8 min read
Understanding eCommerce: Payment, Delivery, Orders
Simple explanation of payment methods, delivery flows, and how to avoid customer complaints.
BLOG
Blog • 5 min read
How to Build a Lead Follow-up System
A lead system that prevents missed calls and “lost” inquiries—using reminders and pipelines.
BLOG
Blog • 6 min read
Top 10 Reports Every Business Should Track
Sales, cashflow, marketing performance, and operations reports that improve decision making.
BLOG
Blog • 6 min read
Customer Support that Increases Renewals
A simple support workflow: tickets, knowledge base, response time, and customer satisfaction.
BLOG
Blog • Checklist
First 30 Days with Thulo
A practical onboarding checklist to get website + CRM + billing running quickly.

Courses (app.thulo.com)

Structured learning to help business owners execute, not just read.

Go to Courses
COURSE
Course • Beginner
Start Selling Online in Nepal
Website + product listing + payments + delivery basics. Built for small business owners.
COURSE
Course • Intermediate
CRM for Sales Teams
Set pipelines, assign leads, build follow-up habits and track close rates.
COURSE
Course • Practical
Marketing Automation: SMS + Email
Create campaigns, segments, and automated sequences that convert.

Knowledge base

How-to guides and troubleshooting for daily use.

Browse Knowledge Base
KB • Billing
How to create your first invoice
Invoice template, tax settings, sending invoice, marking payments.
KB • CRM
How to capture leads from your website
Forms, sources, auto-assign, follow-up rules and notifications.
KB • Integrations
Payment gateway setup
Enable gateway, test payments, handle failures, reconcile transactions.
KB • Support
Support ticket workflow
How customers submit tickets and how your team responds effectively.
KB • Admin
User roles & permissions
Secure your business data by controlling user access.
KB • Onboarding
Getting started checklist
First 7 days: setup company, users, CRM, invoices, website basics.

Help center

Choose the quickest support option based on your issue.

🧾
Billing & Subscription
Invoices, payments, renewals, upgrades.
🛠️
Setup & Onboarding
Company setup, users, roles, workflows.
🧩
Technical Issues
Errors, bugs, speed, access problems.

Community

Learn from other businesses, get tips, and stay updated on features.

📣
Viber Community
Updates, quick tips, announcements, Q&A.
🗣️
Discussion Forum
Ask questions, share workflows, request features.
🏆
Customer Success Stories
See how businesses use Thulo to grow.

Support

Choose the support option that matches your urgency.

🎫
Submit a ticket
Best for technical issues and account help.
🧠
Help Center
Guides, FAQs, and troubleshooting.
📞
Call us in office hours
Sunday–Friday • 10:00 AM – 6:00 PM (NPT)
For faster support, submit a ticket with screenshots and your business name.
Need hands-on setup support?

Book a consultation and we’ll guide you on tools, processes, and the right Thulo plan for your business.

Proposed resources to expand your services

These resources help you build a long-term customer education and retention engine around Thulo.

📄
Templates Library
Invoice templates, sales scripts, marketing calendars, SOPs, checklists.
Proposed
🤖
AI Growth Planner
Ask questions → generate a 30/60/90 day growth plan for Nepal SMEs (sales, marketing, ops).
Proposed
🧭
Industry Playbooks (10)
Step-by-step SOPs for Retail, Travel, Hotel, IT, Restaurant, etc.
Proposed
📩
Onboarding Email/SMS Course
Automated education series: “first login”, “first lead”, “first invoice”, “first campaign”.
Proposed
🎓
Thulo Certification
Train consultants and partners to implement Thulo for SMEs.
Proposed
📅
Monthly Webinars
Live training: CRM basics, marketing automation, reports, inventory, ecommerce.
Proposed
Want us to build these resources with your team?
We can convert your existing knowledge into KB articles, courses, templates, and community content.